How can we help?
A real person reads every support email. If you're in crisis, please reach a hotline below first — we can't respond fast enough to be your front line.
If you're in immediate crisis, please call or text a hotline now.
Quitora support is not monitored 24/7. The lines below are.
Crisis lines
Free, confidential, available around the clock.
United States
988 Suicide & Crisis Lifeline
Call or text 988
SAMHSA National Helpline
1-800-662-4357 (24/7, free, confidential)
United Kingdom
Samaritans
Call 116 123
Frank (drugs/alcohol)
Call 0300 123 6600 or text 82111
International
- Open
Find a hotline (findahelpline.com)
Covers 130+ countries
Product support
Bug reports, subscription questions, feature suggestions, accessibility issues — write us. Typical reply within two working days.
support@quitora.appData & account
You can delete everything from Settings → Deactivate Sanctuary inside the app. If you can't access the app (lost phone, reinstall loop, etc.), email us from the address tied to your account and we'll delete your data within seven days.
Rehab centers & clinicians
If you run a treatment program and want to talk about our Phase 2 aftercare pilot, mention "clinician" in the subject line and we'll prioritize the reply. Read the plan →
Quitora is a companion, not a medical device. Nothing in the app — including coach messages, summaries, or insights — is a diagnosis, prescription, or medical advice. Please consult a qualified clinician for treatment decisions.